FAQs
Answers to the questions we are asked most often. If yours is not here, get in touch and we will help.
Ordering and delivery
Where do you deliver?
We deliver across the UK. Delivery is free on orders over £40; the cost for smaller orders is shown at checkout.
Can I choose a delivery day?
Yes. Choose your delivery date in your bag before you go to checkout. We deliver Tuesday to Friday, except in a week with a bank holiday on the Monday, when deliveries run Wednesday to Friday. We dispatch your order the day before, so your cheese arrives fresh on the day you choose.
How is the cheese packed?
Every order is packed at our dairy so it arrives fresh and in perfect condition. Cheese Box Club boxes also travel in insulated packaging.
How long will my cheese keep?
Each cheese carries a best-before date on its label. Keep it wrapped in the fridge and take it out about an hour before serving so it can come to room temperature.
Our cheese
Where is it made?
All of our cheese is made by hand at our dairy on the Blagdon Estate in Northumberland, using local milk.
Which milks do you use?
We make cows', goats' and sheep's milk cheeses. Each product page tells you the milk, whether it is pasteurised and whether it is suitable for vegetarians.
Cheese Box Club
How does the subscription work?
Choose a box (cheese, cheese and beer, or cheese and wine) and how often you would like it: monthly, every two months or quarterly. The contents change with every box. Subscriptions run for a minimum of two deliveries and you can pause or cancel from your account after that.
Can I give a subscription as a gift?
Yes - gift subscriptions are prepaid for two, four or six boxes and delivered to the recipient.
Cheese wedding cakes
How do I order a cheese wedding cake?
Start with a sample pack to taste the cheeses, then contact us to plan your tiers. Full details are on the Cheese Wedding Cakes page.
Visiting us
Can I visit the dairy?
Our Cheese Loft Café and shop are open at the dairy, and we run dairy tours and events through the year.
Trade
Do you supply shops and restaurants?
Yes. Please use the trade enquiry form and we will be in touch.